May 22, 2019
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Protection Plan for Rental Outfits

The Renter’s Protection Plan guards against liability for damage or theft of a rental outfit. This ensures the renter is not liable for the full value of the instrument should something unfortunate occur. A small monthly fee is added to your rental charges at the following rates (plus tax): 

Violin: $5/mo.  //  Viola: $6/mo.  //  Cello: $7/mo.  // Bass: $8.50/mo.  // Guitars: $5/mo


In the event of repairable damage, the following co-pays apply: 

Protege Level:

Violin: $25   //   Viola: $25   //   Cello: $60   //   Bass: $150  // Guitar: $25
This means the renter will never pay more than the above amounts if the damage is deemed repairable.

Artist Level: 

Violin: $50  //  Viola $50  // Cello: $120  //  Guitar: $50
This means the renter will never pay more than the above amounts if the damage is deemed repairable.



If the instrument is destroyed or sustains damage that cannot be repaired in a cost-effective manner as determined by Blackerby Violin Shop staff, the following co-pays apply: 

       Protege Level: 

Violin: $50.00   //   Viola: $50.00   //   Cello: $120.00   //   Bass: $500  // Guitars: $50
This means if a rental instrument is destroyed or stolen, the shop will replace the outfit after the customer meets the above co-pays. In the event of theft, the renter must present an official police report to the shop within ten days of the theft. 

       Artist Level: 

Violin: $100.00   //   Viola: $100.00   //   Cello: $240.00   //   Guitars: $100
This means if a rental instrument is destroyed or stolen, the shop will replace the outfit after the customer meets the above co-pays. In the event of theft, the renter must present an official police report to the shop within ten days of the theft.


Broken Strings:

We will also replace broken strings with our designated house brand strings for that level of rental (Protege or Artist--see list below) free of charge. We may also replace a string when it is significantly worn or false; however, whether a string is “worn out” or “false” is solely the determination of the Blackerby Violin Shop staff. Should a house brand string be unavailable, Blackerby staff reserves the right to make an appropriate substitution from an equivalent brand. 

Other String Brands
Renters are free to use other brands of strings on their rental instruments at their own expense, and Blackerby will install any strings purchased from the shop at no additional charge.  As stated above, broken strings (regardless of the brand) will be replaced at no charge with our house brand strings. 

HOUSE STRING BRANDS

Protege Level: D'addario Preludes (all instruments)

Artist Level: 
Violin: Dominant
Viola: Dominant w/Jargar or Larsen A
Cello: Spirocore/Larsen



LOSS OF ANY PART OF A RENTAL OUTFIT IS NOT COVERED. 

EXCEPTIONS TO COVERAGE: 
* Blackerby Violin Shop will not reimburse renters for any repair work done at another shop. 
* Coverage is void if:
a) account is not current on payments
b) instrument is checked into stow-away luggage on an airplane (carry-on is permitted).
c) instrument is taken outside the continental United States.
d) repairs or adjustments are made at another shop, or by someone other than a Blackerby staff member.  


Protege Level Customers may decline the Protection Plan but are fully liable for the retail value of the rental outfit.  
The Protection Plan is required for all Artist Level Rentals.